Legal Counsel

Finance and Admin · Kelowna, British Columbia
Department Finance and Admin
Employment Type Full Time - 40 hours/week

Who We Are

Two Hat is an industry-leading community technology and content moderation company. Our mission is to help social networks build safe, healthy, and welcoming online communities by removing negative and amplifying positive interactions to empower better human connections. We believe that communities thrive when everyone is free to share online without fear of harassment or abuse. With a global, multi-lingual, multi-cultural mandate, our team works every day to bring joyful interaction to life across dozens of market-leading communities - while simultaneously providing insight into the activities and risks within those experiences. Growing healthy, thriving, highly retaining audiences with, and for, our partners drives us every day.

Using a combination of human ingenuity and AI-driven tools, we monitor more than 100 billion social interactions a month. Two Hat enables clients across a variety of social networks and gaming companies to build positive user experiences across text, images, and video by detecting and filtering harmful content in real-time, before it reaches the community. More than just a filter, Two Hat gives organizations the insights and tools necessary to build and maintain their communities across multiple languages and cultures. Clients benefit from our scalable, autonomous, and transparent solution, as well as our team of industry experts who consult on best practices and industry standards. As a leading provider of content moderation best practices, we believe we can restore the original purpose of the internet - to empower positive human connection and facilitate healthy social online interactions. 

We are leaders in our industry - obsessed with protecting children and the vulnerable. We partner with law enforcement, work with government agencies like the World Economic forum, and have been founding members of industry groups like the Fair Play Alliance. We take this work incredibly seriously and personally.


What We Are Looking For

Two Hat is experiencing an exciting period of rapid growth as we deliver on our passion for protecting online communities and creating positive outcomes for our partners. To support this growth, we are currently seeking a Legal Counsel with experience in leading SaaS contracting processes from draft to completion.

The ideal candidate has experience in a scaling startup environment; drafting, reviewing, and negotiating commercial contracts, master service agreements, and software-as-a-service agreements. This individual has demonstrated experience providing advice and guidance on licencing agreements, privacy legislation including but not limited to GDPR, COPPA, and anti-spam law. Experience in intellectual property, trademarks and related matters is a bonus. 

A key contributor to the Executive Team, our Legal Counsel will play an integral role in our mission to make the internet (and the world!) a safer, more inclusive, and more welcoming place.

As our Legal Counsel you will:

  • Review, draft and negotiate various types of contracts, including customer, vendor and consulting agreements
  • Support leadership in understanding ongoing legal obligations and risks
  • Partner with our CEO and senior leadership to effectively resolve sensitive issues, provide legal aid, while handling difficult situations diplomatically
  • Provide counsel on a wide variety of matters including: licensing, technology, privacy, marketing and corporate governance
  • Review and maintain our standard terms and conditions
  • Manage our IP portfolio including filing patents in multiple jurisdictions as required
  • Update and maintain Two Hat’s contract management system 
  • Perform internal reviews and ensure compliance of existing contract terms, policies, and exceptions
  • Drive negotiations to successful completion
  • Lead knowledge transfer and training sessions with our internal teams to educate staff
  • Act as legal representative. Protect our intellectual property, limit our liability, and assure data privacy and protection
  • Liaise with the Board of Directors to ensure proper legal and compliance documentation where appropriate


Who You Are

You believe in our mission and are passionate about keeping online communities safe and positive. 

You are licenced to practice law in Canada and have 5+ years experience negotiating, and drafting commercial contracts, master service agreements, and software-as-a-service agreements.

You have sound and pragmatic business judgement which you use to identify and resolve disputes. You have the business acumen to support complex, international technology transactions and can provide thoughtful insight and leadership both proactively to support our growth and in the moment to ensure contracts are closed and risks are mitigated. You have strong interpersonal skills, professional judgement, and a proven ability to build strong relationships and partnerships across internal teams. You listen and guide your peers and team mates and are comfortable sharing your expertise while collaborating with internal stakeholders. 

The Details

  • Permanent position, 40 hours/week
  • Remote applicants are welcome

Two Hat welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.


Join us

We believe in an internet that is safe for everyone - it is a vision that this team stands behind and strives to create every day.

We believe that we are what we do. We are a growing startup with an evolving culture. Our teams are ambitious, focused on quality, innovative, and deeply conscientious people. Being part of this team means that you get to wake up everyday knowing that you are part of making the world a better, safer place for our children, families, and friends!

As an organization we are focused on delivering a beautiful, quality product to our customers; companies that trust us to keep their communities connected and safe.

Are you optimistic, focused, collaborative, ambitious, and service driven but worried you don't have it all? At Two Hat we know that not everyone gains experience following a traditional path. If you share our values and drive for growth, want to make a difference in the world, and meet most of the qualifications, we encourage you to apply.

Express your interest here and then follow us on Facebook, Twitter, and LinkedIn to learn more about how passionate we are about making the internet a better place.

Thank You

Your application was submitted successfully.

  • Location
    Kelowna, British Columbia
  • Department
    Finance and Admin
  • Employment Type
    Full Time - 40 hours/week