Associate Marketing Manager

Marketing · Orlando, Florida
Department Marketing
Employment Type Full Time - 40 hours/week

We need your help making the internet (and world) a safer, more inclusive, more welcoming place. We are looking for an Associate Marketing Manager, a hybrid role, leading both marketing research and marketing campaigns. If you are a marketer and researcher with a passion for helping drive important outcomes - Two Hat would love to have you on our team.


Who We Are

Two Hat is an industry-leading community technology and content moderation company. Our mission is to help social networks build safe, healthy, and welcoming online communities by removing negative and amplifying positive interactions to empower better human connections. We believe that communities thrive when everyone is free to share online without fear of harassment or abuse. With a global, multi-lingual, multi-cultural mandate, our team works every day to bring joyful interaction to life across dozens of market-leading communities - while simultaneously providing insight into the activities and risks within those experiences. Growing healthy, thriving, highly retaining audiences with, and for, our partners drives us every day.


Using a combination of human ingenuity and AI-driven tools, we monitor more than 100 billion social interactions a month. Two Hat enables clients across a variety of social networks and gaming companies to build positive user experiences across text, images, and video by detecting and filtering harmful content in real-time, before it reaches the community. More than just a filter, Two Hat gives organizations the insights and tools necessary to build and maintain their communities across multiple languages and cultures. Clients benefit from our scalable, autonomous, and transparent solution, as well as our team of industry experts who consult on best practices and industry standards. As a leading provider of content moderation best practices, we believe we can restore the original purpose of the internet - to empower positive human connection and facilitate healthy social online interactions. 


We are leaders in our industry - obsessed with protecting children and the vulnerable. We partner with law enforcement, work with government agencies like the World Economic forum, and have been founding members of industry groups like the Fair Play Alliance. We take this work incredibly seriously and personally.


What We Are Looking For

Two Hat is experiencing an exciting period of rapid growth as we deliver on our passion for protecting online communities and creating positive outcomes for our partners. We are currently seeking an Associate Marketing Manager, a hybrid role, leading both marketing research and marketing campaigns. You will collect, analyze and present information collected from internal stakeholders and secondary research, and lead campaigns that will support and position Two Hat as an industry leader and trusted advisor.


The ideal candidate has experience working in a cross functional team environment to lead and implement marketing solutions from inception to completion. This experience includes creating, maintaining, and presenting research analysis reports related to industry, competitors, customers, and target markets. 

This individual has demonstrated experience leading marketing campaigns in email, website, social media, webinars, events, and presentations.  Experience writing effective creative briefs, writing headline, and body copy which drives action is also required.


A key contributor to the Marketing team, the Associate Marketing Manager will help us to amplify our mission, products, and services to clients - both future and existing.


As our Associate Marketing Manager you will:

  • Primary: 
    • Lead Marketing Campaigns: Work in a team environment - with graphic design, external partners and your manager - leading and implementing marketing projects, such as email, website, social media, webinars, events, and presentations
    • Lead Marketing Research Efforts: Create, maintain and present analysis research reports related to industry, competitive, customer and target market
  • More:
    • Analyze the performance of implemented marketing campaigns.
    • Collaborate with internal stakeholders to transform their information and data into engaging and beautiful marketing content.
    • Assess customer needs and archetypes and then partner to build products and services that satisfy those needs.
    • Gather and analyze customer behaviour data.
    • Write headline and body copy that drives action and/or behaviour change.
    • Monitor competitors’ marketing activities.
    • Write effective and engaging creative briefs. 


Who You Are

You believe in our mission and are passionate about keeping online communities safe and positive. 


You have a Bachelor’s degree in Marketing or a related field and 1-3 years of marketing campaign and research experience. You are an exceptional problem solver with a growth mindset. You consider feedback and coaching as an opportunity to learn and grow. You are analytical and comfortable working with ambiguity.


You have strong interpersonal skills, professional judgement, and a proven ability to build strong relationships and partnerships across internal teams. You listen and guide your peers and team mates and are comfortable sharing your expertise while collaborating with internal stakeholders. 


The Details

  • Permanent position, 40 hours/week
  • Remote applicants are welcome


Two Hat welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.


Join us

We believe in an internet that is safe for everyone - it is a vision that this team stands behind and strives to create every day.


We believe that we are what we do. We are a growing startup with an evolving culture. Our teams are ambitious, focused on quality, innovative, and deeply conscientious people. Being part of this team means that you get to wake up everyday knowing that you are part of making the world a better, safer place for our children, families, and friends!


As an organization we are focused on delivering a beautiful, quality product to our customers; companies that trust us to keep their communities connected and safe.


Are you optimistic, focused, collaborative, ambitious, and service driven but worried you don't have it all? At Two Hat we know that not everyone gains experience following a traditional path. If you share our values and drive for growth, want to make a difference in the world, and meet most of the qualifications, we encourage you to apply.


Express your interest here by submitting your resume here follow us on Facebook, Twitter, and LinkedIn to learn more about how passionate we are about making the internet a better place.

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  • Location
    Orlando, Florida
  • Department
    Marketing
  • Employment Type
    Full Time - 40 hours/week